Michal E.
This is my first time using German Roofing. I got a deal for a roof tune up through Angie’s List very fair price $149 for the tune up. My appointment was on Monday 10/3/2016.
Carlos, the roofer/estimator, arrived within the window of arrival time that I was given and he called me about 20 minutes prior to arrival per my request.
He was professional, worked efficiently, clean, answered all my questions and addressed my concerns.
Part of the tune up they check for other damage that isn’t covered and they send you a written estimate and photos of what needs to be done.
Carlos notified me of the stuff that is need of repair which wasn’t extensive, replacement of 3 tiles since the one that were on the roof were cut too small and left gap to allow water to penetrate the underlayment. Lucky no major damage or leak so I wanted to address it quickly.
He showed me the photos that he took and the office sent those to me on Wednesday 10/5 with the quote for the repair.
Manuel the owner approved the repair for a very reasonable price and they scheduled me for today with him.
Manuel called me when he was getting close to my house per my request. When arrived he went straight to work. I requested that he will take photos of the job as he completes and that the office will send those with receipt of payment.
I am positive that I will receive photos and receipt per my request in the next couple of days.
Dianna from the office is very nice as well, she is the one that coordinates with clients.
There is another girl that works in the office and she is the one that scheduled my tune up, she was very accommodating and pleasant to deal with. I apologize for not remembering your name.
