Help Center

Guidance at Your Fingertips: Navigating Your Roofing Questions


Find Answers to Your Questions

Our comprehensive FAQ section is designed to address your most common queries about our roofing services. From initial estimates to project completion and maintenance, we’ve compiled a list of frequently asked questions to provide you with clear, concise information. Whether you’re curious about our processes, materials, billing, or scheduling, you’ll find helpful insights here. Explore below for answers that can guide you through your roofing journey with us.

We specialize in residential and commercial roofing services, including new roof installations, repairs, maintenance, and inspections.

You can request a free estimate by contacting us via phone at 480-370-0300, email at [email protected], or our website’s contact form. We’ll schedule a convenient time to assess your roofing needs and provide a detailed estimate.

We work with a range of materials, including asphalt shingles, metal roofing, tile, and flat roofing systems. We can recommend the best option for your needs and budget. We also provide samples as needed.

We recommend having your roof evaluated by a licensed roofing contractor before the installation of any solar panels. Existing solar panels must be removed before replacing or repairing a roof in any area that has solar panels to access the roofing underneath.

We also recommend having your roof inspected by a licensed roofing contractor after any solar panels are installed or re-installed to make sure there was no damage to the roof during solar panel installation.

We accept various payment methods, including cash, checks and major credit cards.

We recommend having your roof inspected by a licensed roofing contractor after any A/C installation to make sure the roofing around the A/C is sealed properly, the A/C base is in good condition, and the drain lines are also in good condition and not leaking on the roof.

If any repairs are recommended, we will provide you with a report. If the repairs are very minor, we can provide you with an estimate, but if the repairs needed are more complex, we will recommend that you contact your A/C contractor to complete the necessary repairs.

  • Skylights are essential for brighter, natural light. They provide twice as much light as a vertical window of the same size and can even offset the glare coming in from vertical windows when placed strategically.
  • Venting skylights help refresh any home. Skylights that open can help filter common indoor air toxins like carbon monoxide. With strategic planning, opening skylights and windows at the same time can create a stack effect and provide whole-home airing.
  • Skylights offer privacy in certain situations, like in a master bath or bedroom. Since the skylight’s positioned on the ceiling, it lets in daylight and fresh air without giving the neighbors a peek inside.
  • Solar-powered skylights and accessories could possibly earn homeowners a solar federal tax credit. If you install one of the solar-powered venting skylights or any skylight with a solar-powered blind, you may be eligible for a federal tax credit when filing taxes.

Yes, we are fully licensed and insured for all roofing work. Our licensing ensures we meet industry standards, and our insurance provides peace of mind for our customers. Our AZROC License #278204.

The timeframe varies based on the project’s size, complexity and the availability of our roofing team. Minor repairs can take a few hours, while complete installations may take several days. We provide a timeline estimate with your quote and also frequently call you if there are any additional timeframe changes or adjustments due to any unforeseen circumstances.

Yes, we offer various warranties for materials and workmanship. The specifics depend on the type of roofing material and the service provided. We do not, however, offer warranties on maintenance projects.

Simply contact us via phone at 480-370-0300, email at [email protected], or our website’s contact form. We’ll discuss your needs and set up an appointment at a time that’s convenient for you.

No, but we do offer tarping services for urgent roofing issues. Contact us immediately if you have an urgent roofing situation.

We provide maintenance tips and schedules based on the type of roof you have. Regular inspections and maintenance can prolong the life of your roof.

Yes, we provide roofing services to both residential and commercial customers.


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Ready to Enhance Your Roof? Start Here!

Discover how easy it is to get started with German Roofing through our Help Center. Packed with resources and guidance tailored to your specific roofing needs, our Help Center is your first step towards expert roofing solutions. Whether you’re considering a new installation, urgent repairs, or routine maintenance, find all the information you need to make informed decisions. Explore our services, and when you’re ready, contact us to schedule a personalized consultation. Let German Roofing protect and beautify your property with precision and care.